Service requests
1,284 open · 94 overdue · 11 districts
Open requests
1,284
▼ 94 past SLA
Resolved this month
3,412
▲ 12% vs July
Avg. resolution
6.2 d
▲ 1.1 d faster
Citizen satisfaction
4.1 / 5
▲ 2,904 ratings
Requests by district
High volume
Medium
Normal
+−
Request queue
| No. | Type | Location | Opened | Department | SLA |
|---|---|---|---|---|---|
| SR-88412 | Recogida de escombros | C/ Duarte esq. Mella | hace 11 d | Aseo urbano | Overdue |
| SR-88409 | Luminaria pública apagada | Av. Independencia km 4 | hace 6 d | Alumbrado | Due in 1 d |
| SR-88401 | Bache en vía principal | Av. Sarasota | hace 4 d | Obras públicas | On time |
| SR-88396 | Permiso de construcción | C/ Cayetano Rodríguez 44 | hace 18 d | Planeamiento | Overdue |
| SR-88390 | Poda de árbol peligroso | Parque Mirador Sur | hace 2 d | Áreas verdes | On time |
| SR-88384 | Ruido nocturno — denuncia | C/ El Conde 118 | hace 9 d | Policía municipal | Due today |
Citizen view — track your request
01
Received02
Verified03
Assigned to crew04
In progress05
Resolved06
Rated by citizenRequestSR-88409 · Luminaria pública apagada
Reported byCiudadano verificado · cédula ••• 4412
LocationAv. Independencia km 4, poste 118-B
Committed date25 de agosto de 2026
Assigned crewAlumbrado — Brigada 4
Updates sent3 (SMS y correo)